Terms and Conditions - Winehouse Portugal

Terms and Conditions

Conditions of purchase, delivery and devolution

The purchase of any product in this online store is subjected to the following terms and conditions:

1) All and every alcoholic beverage available for sale at the online shop can only be purchased by people whith legal age to do it, in its country of birth.

2) The indicated prices are for 75 cl bottles, except when the product description mentions other capacity.

3) The description, image and any other information of a product presented at the online store can be changed without any previous warning. The images ilustrating each product may be different from dthe delivede product.

4) All prices presented virtually in the online shop may be changed without previous warning, and are subjected to stock rupture.

5) According to the present portuguese legislation, we're forced to add the VAT tax of 6%, 13% and 23% for all products. The prices shown on the virtual online shop always include TVA. The amount of VAT can be deducted by public or piovate corporations with legal regstration in a EU country.

6) In case thst we can't supply a customers order partially or tottaly for imediate delivery, the customer will be contacted in order to find a good solution for the situation.

7) The special promotions launched at the online store may not apply to the fisical store "Casa dos Vinhos".

8) To the price of any product ordered through the online store is added the cost of packaging of 0,50 € by bottle, plus the transportation cost to the adress indicated by the customer. The orders of prestigewinesportugal.com are normally delivered by CTT. In general the time of delivery for Portugal mainland is 48 hours, four working days for Europe and between five to seven days to the rest of the world.

9) For all orders are issued through the online store Winehouseportugal.com, payment must be confirmed withinh 15 days. If not they will be canceled, with the exception of the payments made by credit card, who are canceled on the immediate working day after.

10) All products sent by Winehouseportugal.com must be examined by the customer immediatly after reception. In case of any defect, the customer must return to the transportation company, justifying teh motive for the return on the transportation document, and immediatly notify winehouseportugal.com

11) Winehouseportugal.com does not assume the responsability of the shipments made to countries with alcoholic restriction laws, or where they are simply forbidden. In this case the aprehension of the products is entirely from customers resposability. In case of return of the products, prestigewinesportugal will only refund the cost of the products.

12) Winehouseportugal.com advises all his cutomers to get information from the Customs services of his own country.

13) Winehouseportugal.com recognizes the right to all customers for resolve the contracts celebrated, allowing the devolution in 14 days of the products purchased, in the terms od the Portuguese Law 143/2001 and Law 82/2008 od 20-05.

14) Winehouseportugal.com belongs to andré carneiro carvalho. address Parque empresarial da Palmeira Armazem 4 4780-361 Santo Tirso NIF 222230304. telf.: +351 252099287 (chamada para rede fixa nacional)

,and e-mail: Info@winehouseportugal.com